January part 2

Ivo mentionned a movie as an example to change the world, our way of thinking. A movie with Brad Pitt - Moneyball Check out the trailer

Haven't seen this movie but after watching the trailer, recommend everyone to take a look and learn. Fits perfectly the Internal Branding concept changing the culture and way of working at our offices.

What about the money? Well as mr Gekko said Greed is good And the first 2 weeks have been quite good.
A dutch saying is "One swallow does not mean it is summer" - proven statement, but do hope that the trend of our turnover the first two weeks will bring us a lot of sun at the end of the year. Looking at the pale faces around me, we need it (the sun) :-)

The after sales team invited me for a meeting next week to update me on their progress. Very curious what they have achieved in making the systems even more efficient. I expect that "how to manage email" is on their agenda. Let's wait and see. The pre sales team had a meeting planned with the MD next week. I asked Regina to schedule a new date as I decided that hosting a customer coming tuesday (colour sampling) is far more important. During the week we exchanged some ideas how to give a customer that Customer Intimacy feeling. Very interested which ideas will be used during this first time hostng of a customer by the presales team. Both teams picked up good on the goal I mentionned at the end of last year. During december we took our time to talk to colleagues, taking over work and managing expectations. And the goal as from January 2, was to profile that the after and pre sales team are a life and kicking. I see good things happening.

I have set up a system to manage transport cost with a click on a button. After one week testing by Andre the results look good. Another week and we will set up a meeting with administration. The time spent today in "checking CMR's" and bringing them from the warehouse to Andre and from Andre to admin and back again to Andre is absorbing valuable time we should use paying attention to our customers.

What is new: Steynking is new. After a survey from Rob (good house keeping) I have cleaned various offices and left Steynking flyers. If you want to see more of Steynking, check out you tube search for "Steynking blackbook" . But Steynking is a bit dissapointed. 2 Weeks ago it was spic and span at our side of the street. But recently someone collected old computers and printers in the corridor and started a local museum :-(( Time for Steynking to take action.

The next flyer will show the museum with "Steynking says: Clean up or be cleaned up."




The date for the EU sales meeting is set, april 3 and 4 in Dusseldorf.
Great opportunity for Marc and his team to show what kind of host he is.
As every year when I talk to Derek (not often but always inspiring) he makes me a promis to buy me a beer during the meeting. For some reason we hardly talk to each other during this event. Well Derek this year I will not do my best  "avoiding" you and I really want to drink that beer. (I copied the picture from his linkedin, when you look at how he describes himself you probably understand why I find him inpsiring)